Refund Policy
Last updated: 25 October 2026
Note: placeholder text; have it reviewed by a lawyer or CA.
If we can't verify your business
You get a full refund automatically, to the same payment method. Refunds usually reach you in 5-7 working days (Razorpay and bank timelines).
Hosting
Once your website is live, the first-year fee (₹1,999) covers setup work and is not refundable. Renewals (₹999/year) can be refunded within 7 days of payment if you ask us before the new hosting year starts.
Download
Downloads (₹50) can be refunded if the download never worked and our team could not fix it within 7 days.
Websites removed for breaking the rules
No refund when a website is suspended for deliberately breaking our Terms (for example a fake or impersonating business).
How to ask
Email hello@devnixplus.com or WhatsApp us with your invoice number.